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FIELD HEROES

British American Tobacco · Tobacco

Bringing a complex field structure into one game.

Starting point

The aim was to make field work across different teams and geographies visible within a shared goal structure.

The approach we built

Performance indicators that differ by role were gathered in a common Score Card system. Seasonal goals were supported by quests and team challenges.

The experience created

Different layers of the organization could access a performance view fit for their responsibilities while the shared goal structure was preserved.

Hierarchical View

  • Türkiye84.2
  • Central Anatolia Region81.5
  • Ankara Team88.1
  • Emre T.89.4
  • Konya Team76.3

Modules used

  • Score Card
  • Team Leagues
  • Quest Management
  • Manager Insights

These project stories are general drafts representing experience gained with earlier versions of Field Heroes; they contain no unverified result percentages, testimonials or numeric success metrics. Brand names represent past project experience; they do not imply a current commercial relationship.

A similar setup is possible for you too.

Let's map out a Field Heroes setup that fits your organization's field structure in a first meeting.

British American Tobacco · Case Studies · Field Heroes